Returns and Refunds

On all purchases made by private customers on, the right of withdrawal is guaranteed within 14 days of receiving the order by sending a communication and must return the goods within the next 30 days. Send an email to in which you declare that you want to return the purchased products, indicating your name and the relative order number. The goods must be returned intact, undamaged, in the exact same conditions in which they were delivered by the courier. You can return the goods in any way and the cost of shipping will be at your expense. We recommend that you use the same packaging in which it was delivered to avoid breakage. Upon receipt of the goods, we will refund within 14 days if the goods are intact, there are no damaged labels or other damage.

Lungolago Giuseppe Motta 20, 6815 Melide (CH)
T. +39 389 565 3631